WordPress Troubleshooting & Fixing Service
Having problems with your WordPress website? Whether you’re experiencing unexpected errors, plugin conflicts, hacked pages or broken functionality, we can help identify the cause and get your website working correctly again.
Our WordPress Troubleshooting & Fixing Service focuses on diagnosing and resolving technical issues that affect your website. From unexpected behaviour and display problems to performance and security concerns, we provide practical solutions to get your website back on track.
Resolve WordPress Problems Without the Guesswork
WordPress websites can develop problems for various reasons, including plugin conflicts, theme issues, software updates, incorrect settings or server configuration problems.
Our WordPress Troubleshooting & Fixing Service helps identify the source of these problems and determine the appropriate steps to resolve them.
Whether your website displays unexpected errors, a feature has stopped working or something is affecting its normal operation, we can investigate the problem and fix it or recommend a suitable solution.
You do not need to know what is causing the problem. Simply describe what is happening, when it started and whether anything changed before the issue appeared.
Where possible, include screenshots and any error messages to help us understand the problem.
Get Your Site Fixed — Safely and Quickly
- WordPress expertise since 2014: Over a decade of hands-on WordPress experience means your issue is likely one we've already diagnosed and fixed before.
- Fast response times (under 12 hours): We acknowledge every request within 12 hours, so you're never left guessing when help is on the way.
- No fix, no fee guarantee: If we can't resolve your issue, you don't pay a cent — the risk is entirely on us.
- Backup taken before any changes: We create a full backup of your site before touching anything, so there's always a safe restore point if needed.
Our WordPress Troubleshooting & Fixing Service
We investigate a range of WordPress problems that can affect your website’s appearance, functionality and day-to-day operation.
WordPress Errors
Unexpected error messages, PHP errors, critical errors and problems that prevent normal website operation.
Display Problems
Layout issues, missing elements, broken formatting and pages that do not display as expected.
Plugin Conflicts
Problems caused by plugins that conflict with one another, your theme or your WordPress installation.
Update Problems
Issues following WordPress core, theme or plugin updates, including features that stop working.
Functionality Issues
Forms, buttons, menus, widgets and other website features that are not working correctly.
Technical Problems
Database connection issues, configuration problems and other technical faults affecting your website.
Some Common WordPress Issues We Fix
From unexpected errors and website access problems to plugin conflicts and security issues, we investigate and resolve a wide range of WordPress problems to get your website working as it should.
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We Fix the WordPress White Screen of Death:
We investigate blank pages and the White Screen of Death (WSOD) to identify the underlying cause and restore website access. -
We Resolve 500 Internal Server Errors:
We fix server errors, configuration problems and PHP issues that prevent your website from loading correctly. -
We Repair WordPress Critical Errors:
We diagnose critical errors that affect your website or prevent visitors from accessing certain pages and features. -
We Identify and Fix PHP Fatal Errors:
We investigate PHP errors caused by incompatible code, outdated functions or problems with WordPress components. -
We Repair Database Connection Errors:
We investigate database connection failures, incorrect credentials and configuration problems preventing WordPress from accessing its database. -
We Clean Up Hacked and Malware-Infected Websites:
We investigate compromised websites, malicious code and unauthorised changes to identify and address security problems.
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We Restore Login and User Access:
We investigate login lockouts, administrator access problems and user permission issues that prevent access to your website. -
We Resolve WordPress Email Delivery Problems:
We investigate contact form notifications, failed emails and SMTP configuration issues affecting email delivery. -
We Fix SSL Certificate and HTTPS Problems:
We investigate SSL certificate errors, mixed content warnings and HTTPS configuration issues affecting secure website connections. -
We Recover Access to Locked WordPress Websites:
We investigate situations where you have lost administrator access or cannot access your WordPress dashboard. -
We Fix Problems After PHP Version Updates:
We investigate compatibility issues following PHP upgrades that cause plugins, themes or website functionality to stop working. -
We Restore Websites from Backups:
We restore website files and databases from available backups when a website has been damaged, corrupted or affected by failed changes.
From Problem Identification to Resolution
We follow a structured approach to investigate and address problems affecting your WordPress website.
Understand the Problem
We review your enquiry, examine the symptoms and establish what is happening on your website.
Investigate the Cause
We examine the relevant website components and identify the likely source of the problem.
Implement and Test
We agree on the corrective work, implement the solution and test the affected functionality.
WordPress Troubleshooting & Fixing Service
Request a Quote
If we can’t fix the issue, then we will refund whatever you have paid. There are terms and conditions.
Frequently Asked Questions
Last Updated: 30 October 2026
We investigate plugin conflicts, theme issues, WordPress errors, display problems, update-related faults and website functionality issues.Basically, any issue pertaining to WordPress.
Yes. We can investigate the error, review relevant logs and identify possible causes. The corrective work will depend on what is causing the problem.
Yes. We can investigate websites hosted with other hosting providers, provided the necessary access is available.
No. Simply describe what is happening and provide any relevant error messages or screenshots. We will investigate the possible cause.
This depends on the complexity of the problem. Straightforward issues may require less time, while more complicated faults can require additional investigation. Needless to say, we try to resolve an issue as fast as possible.
If the investigation identifies work outside the original scope, we will explain what is required and provide a quotation before proceeding.
Yes. Where appropriate, we can recommend additional maintenance, security or website support services to help reduce the risk of recurring problems.
Enquire About Our WordPress Troubleshooting & Fixing Service
Experiencing problems with your WordPress website? Tell us what is happening, and we will review your enquiry to understand the issue and determine how we can assist.
Please provide as much information as possible about the problem, including when it started and any changes made to your website before the issue occurred.
Help us investigate: You can upload screenshots of error messages, warning notices or affected website pages. If you have received specific error messages, please include these as well.
If you are unsure what is causing the problem, don’t worry. Simply describe what you are experiencing, and we will take it from there.
Looking for a Different WordPress Support Service?
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Keep your website up to date and running reliably with regular WordPress, theme and plugin updates, backups and general maintenance.
WordPress Speed Optimisation
Improve your website’s loading performance through optimisation of images, caching, website resources and other performance-related settings.
WordPress Setup & Configuration
Need a new WordPress installation or changes to your existing website? We assist with WordPress setup, configuration, themes, plugins and customisation.
WordPress Security
Protect your website with security measures designed to reduce risks, strengthen access controls and help safeguard your WordPress installation.